Live HERO 2.0 Training

Get daily, live support from the Champions Funding team, available from 6:00 AM–3:30 PM (PT).

‍
We’re here to help with HERO 2.0 portal training, loan scenarios, loan products, and more. Get answers fast and keep deals moving.

Join a LIVE Training

Click below to join today's live training and support session. Our team will be there to help with any questions.
Select Time Zone
*If you need assistance after hours, please use the Support button within HERO 2.0

Training Videos & Guides

How to Submit a Consumer Purpose Loan
How to Submit a Consumer Purpose Loan
How to Submit a Business Purpose Loan
How to Submit a Business Purpose Loan
How to Order an Appraisal
How to Order an Appraisal
‍
How to Order an Appraisal
How to Upload Conditions
How to Order an Appraisal
How to Lock a Loan
How to Order an Appraisal
How to Request an Exception
How to Order an Appraisal
How to Submit a TBD
How to Order an Appraisal
Broker YSP
How to Order an Appraisal
How to Sign Disclosures
How to Order an Appraisal
How to Reprice, Relock or Extend Your Lock
How to Order an Appraisal
How to Complete a Lock Validation
How to Order an Appraisal
Consumer Purpose Loan Tips
‍
How to Order an Appraisal
Business Purpose Loan Tips
‍
How to Order an Appraisal
How to Submit a Change Request

Join a LIVE Training

Click any of the appointment below to join at meeting start time.
Select Time Zone
Monday
12:00 pm
Tuesday
12:00 pm
Wednesday
12:00 pm
Thursday
12:00 pm
Friday
12:00 pm
Monday
1:00 pm
Tuesday
1:00 pm
Wednesday
1:00 pm
Thursday
1:00 pm
Friday
1:00 pm
Monday
2:00 pm
Tuesday
2:00 pm
Wednesday
2:00 pm
Thursday
2:00 pm
Friday
2:00 pm
Monday
3:00 pm
Tuesday
3:00 pm
Wednesday
3:00 pm
Thursday
3:00 pm
Friday
3:00 pm
*30 minute sessions. Session may close after the 15 minutes if there are no attendees.
Have questions? Email scenarios@champstpo.com.

Training Videos & Guides

Access videos and step-by-step guides to help you submit loans quickly.
Have additional questions, email .
How to Upload a 3.4 XML File | Consumer Purpose Loan
How to Register a Loan & Reissue Credit | Consumer Purpose Loan
How to Upload Docs | Consumer Purpose Loan
How to Create an LE | Consumer Purpose Loan
How to Submit a Consumer Purpose Loan
How to Submit a Business Purpose Loan
How to Navigate the HERO Broker Portal Dashboard
Broker Training Essential PDF Thumbnail
Broker Partner Essentials (One Page Overview)
Cover of presentation for Exception Request Process
Exception Request Process (Step-by-Step)
How to order an appraisal from Champions Fundng
How to Order an Appraisal (Step-by-Step)
How to Create a New Loan for Non-LOS or Non-NMLS Brokers
How to Create a New Loan for Non-LOS or Non-NMLS Brokers
TBD to Approval
TBD to Approval
‍
How to Lock a Loan
How to Lock a Loan
‍
HERO Broker Portal Tips
© 2026 All Rights Reserved. Equal Housing Opportunity. Champions Funding, LLC, 365 E. Germann Rd., Suite 140 Gilbert, AZ 85297. NMLS ID #2254210. For licensing, visit nmlsconsumeraccess.org. Information is solely intended for mortgage bankers, mortgage brokers, and financial institutions and is not an advertisement to extend credit directly to consumers. All loans subject to credit approval. Rates and fees subject to change.